Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes, Part 3: Measurement framework (MF) and organization maturity model (OMM)
Guidelines for third-party certification and accreditation Guide 43 - Proficiency testing by interlaboratory comparisons, Part 1: Development and operation of proficiency testing schemes
Guidelines for third-party certification and accreditation - Guide 43 - Proficiency testing by interlaboratory comparisons, Part 2: Selection and use of proficiency testing schemes by laboratory accreditation bodies
Guideline for third-party certification and accreditation, Part 58: Calibration and testing laboratory accreditation systems - General requirements for operation and recognition