Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes, Part 2: Process assessment model (PAM)

Publisher:
Standards Australia

Document status:

Active

Format:

Electronic (PDF)

Delivery time:

10 minutes

Delivery time (for Russian version):

200 business days

SKU:

Adopts ISO/IEC 30105-2:2016, which serves as a process assessment model for organizations providing ITES-BPO services that conform to the requirements of ISO/IEC 33004 and supports the performance assessment by providing indicators for the interpretation of the process purposes and outcomes, as defined in ISO/IEC 24774, and the process attributes, as defined in ISO/IEC 33020.

Edition :	1st
File Size :	1 file , 3.6 MB
ISBN(s) :	9781760357368
Note :	This product is unavailable in Ukraine, Russia, Belarus
Number of Pages :	115
Product Code(s) :	10157809, 10157801, 10157823
Published :	05/15/2017

AS ISO/IEC 30105.2:2017 PDF

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes, Part 2: Process assessment model (PAM)

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