HB 35-1992 PDF

This Handbook presents a logical, eight-step program for introducing Total Quality Management (TQM), and suggests a range of attribute-based criteria by which organizations can objectively measure the progress and effectiveness of their TQM implementation. Whilst valuable for any organization contemplating a TQM system, it specifically addresses the challenges faced by those organizations currently operating an established quality assurance system based on the AS 3900.1/NZS 9000.1/ISO 9000 Standards.

Edition :	1st
File Size :	1 file , 190 KB
Note :	This product is unavailable in Russia, Ukraine, Belarus
Number of Pages :	38
Product Code(s) :	10143457, 10143431, 10143415
Published :	01/01/1992