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TS ISO 10004:2011 PDF

TS ISO 10004:2011 PDF

Name:
TS ISO 10004:2011 PDF

Published Date:
11/30/2011

Status:
[ Withdrawn ]

Description:

Quality management - Customer satisfaction - Guidelines for monitoring and measuring

Publisher:
Standards Australia TS Series

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Russian version):
200 business days
SKU:
Choose Document Language:
$24.552
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This Technical Specification provides guidance in defining and implementing processes to monitor and measure customer satisfaction. This Technical Specification is intended for use by organizations regardless of type, size or product provided. The focus of this Technical Specification is on customers external to the organization.
Edition : 1st
File Size : 1 file , 980 KB
Number of Pages : 29
Product Code(s) : 10175498, 10175487, 10175513
Published : 11/30/2011

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