This slide presentation outlines information on the connection between customer complaints and water quality. Topics covered include: US Environmental Protection Agency Standard Maximum Contaminant Levels; how the Philadelphia Water Department handles customer complaints; complaint database; flow chart for complaints; correlating complaints to taste and odor; Geosmin vs. complaints; complaints vs. 2-MIB; complaints make good case studies; follow-up is important; developing predictive tools; complaints identify problem areas; complaints track system practices; complaint response guides security; and, complaint response evaluation.
| Edition : | Vol. - No. |
| File Size : | 1
file
, 3.6 MB |
| Note : | This product is unavailable in Ukraine, Russia, Belarus |
| Number of Pages : | 36 |
| Published : | 06/17/2004 |
