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AWWA ACE99566 PDF

AWWA ACE99566 PDF

Name:
AWWA ACE99566 PDF

Published Date:
01/01/1999

Status:
Active

Description:

Consolidating Services: Does "One-Stop" Really Work for Utility Customers?

Publisher:
American Water Works Association

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Russian version):
200 business days
SKU:
Choose Document Language:
$7.2
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This paper describes one city's experience joining three utilities (water, wastewater, garbage) into one and transforming three separate customer service organizations into a one-stop service operation. A fourth utility (electric) joined also in the service consolidation, creating one-stop shopping for customers of four utilities.
File Size : 1 file , 150 KB
ISBN(s) : 1583210016
Note : This product is unavailable in Ukraine, Russia, Belarus
Number of Pages : 6
Published : 01/01/1999

History

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