AWWA CSC59672 PDF

Name:
AWWA CSC59672 PDF

Published Date:
04/07/2004

Status:
Active

Description:

Blackout 2003 - a Customer Service Perspective

Publisher:
American Water Works Association

Document status:

Active

Format:

Electronic (PDF)

Delivery time:

10 minutes

Delivery time (for Russian version):

200 business days

SKU:

This slide presentation outlines information on the power outage of August 14, 2003 that effected a large portion of the Northeastern United States and Canada. The slides present information on how a joint City-Cleveland Water Department (CWD) Call Center was established to handle the large volume of calls created by the water crisis.

Edition :	Vol. - No.
File Size :	1 file , 2.2 MB
Note :	This product is unavailable in Ukraine, Russia, Belarus
Number of Pages :	29
Published :	04/07/2004