This paper focuses on the pilot implementation of a knowledge management system for a water
utility. The primary goal of this implementation was to put information that high-level personnel
of the water utility need on a daily basis, at their fingertips. An individually customizable portal
was implemented that enables senior managers to see the information that they want in various
formats including tabular data, charts and maps. Access to information is on a scale that is
equivalent to the availability of the data in quality assured forms. In some cases this access is
near real-time for in-line sensors with automated quality assurance. Information from different
sources may be added with minimal reliance on IT (Information Technology) staff. A rule-based
system can set off alerts under user-specified conditions. Advanced searches may be performed
on document repositories for fast access to information in documents in a variety of commonly
used formats. A map-based interface facilitates fast access to information. Includes 2 references, figures.
| Edition : | Vol. - No. |
| File Size : | 1
file
, 1000 KB |
| Note : | This product is unavailable in Ukraine, Russia, Belarus |
| Number of Pages : | 13 |
| Published : | 01/01/2002 |
