This paper discusses integrating legacy, best-of-breed commercial-off-the-shelf, and enterprise
resource planning (ERP) systems together. The old mantra of tightly coupling systems together to
achieve integration is fragile in the face of change. Utilities understand the need to increase productivity
and decrease costs, but most are daunted by the prospect of attempting to streamline even the simplest
end-to-end business process. With the right approach, department members don't have to be traumatized
by the transition. This paper discusses the approach of loosely coupling systems together to achieve
end-to-end business process integration that is more robust in a dynamic business environment. This
paper describes how The City of San Diego Water Department is integrating its new service and
maintenance business processes using a flexible service oriented architecture. Includes figures.
| Edition : | Vol. - No. |
| File Size : | 1
file
, 150 KB |
| Note : | This product is unavailable in Ukraine, Russia, Belarus |
| Number of Pages : | 5 |
| Published : | 04/18/2004 |
