This article presents the findings of a Malcolm
Pirnie Inc. 2004 national survey of 71 water utility
industry experts with regard to their views on the
future issues facing U.S. utilities. The survey
challenged respondents to predict the future and
outline how utilities can best prepare themselves for
upcoming issues. According to respondents, effective
leadership and management are key to the success of
the U.S. utility industry. Respondents also suggested
that leadership and management will be very different
in the years ahead. The effective leader of the
future will provide: emotional direction, driving
effective interpersonal relationships at all levels;
strategic thinking, driving development of vision
and planning and operational excellence; and, business
and technical leadership, driving complex
financial and environmental decision-making. Key to
this type of leadership in the future are succession
planning, strategic planning, and asset management
plan implementation today. Includes 5 references, figures.
| Edition : | Vol. 97 - No. 11 |
| File Size : | 1
file
, 230 KB |
| Note : | This product is unavailable in Ukraine, Russia, Belarus |
| Number of Pages : | 8 |
| Published : | 11/01/2005 |
