As the Baby Boomer generation reaches retirement
age, many utilities are beginning to realize that a significant
percentage of their workforce could leave, taking
with it knowledge critical to effective operations. A
successful knowledge retention strategy focuses on
both people and information technology solutions. It is
multifaceted and customized for the organization. It
allows utilities to institutionalize knowledge, thus
reducing the negative effect that a changing workforce
might have on operations. The author provides utilities
with a straightforward approach to assess the effect
that a changing workforce might have on them, to
identify critical knowledge at risk of being lost, and to
implement a knowledge retention framework. Includes reference, figures.
| Edition : | Vol. 98 - No. 9 |
| File Size : | 1
file
, 240 KB |
| Note : | This product is unavailable in Ukraine, Russia, Belarus |
| Number of Pages : | 4 |
| Published : | 09/01/2006 |
