The City of Los Angeles, California, embarked on a cooperative labor-managementeffort to reduce the cost of its wastewater program in 1996. The program began with the formation of a Wastewater Labor-Management Committee (WLMC) and a strategic planning effort in which each division of the Bureau of Sanitation formed Strategic Planning Teams. The cost reduction effort also included a major commitment to benchmarking which included participation in the Multi-Agency Benchmarking Study. Through these various efforts, by Fiscal Year 2000staffing had been reduced by more than 30% and the Mayor's goal to reduce program costsby 15% had been exceeded. Despite the program's success, this internally run program still received criticism for high rates and excessive staffing. In 1999, the City awarded a Best Practices contract to Black & Veatch to evaluate the progress that had been made and to identify new areas of improvement. The focus on practices re-energized the WLMC and identified many new areas for cost savings.
| Edition : | Vol. - No. |
| File Size : | 1
file |
| Note : | This product is unavailable in Ukraine, Russia, Belarus |
| Number of Pages : | 5 |
| Published : | 01/01/2001 |
