AWWA JTMGT61343 PDF

AWWA JTMGT61343 PDF

Name:
AWWA JTMGT61343 PDF

Published Date:
02/01/2005

Status:
Active

Description:

Managing the Message: When Bad Press Happens to Good Agencies

Publisher:
American Water Works Association

Document status:
Active

Format:
Electronic (PDF)

Delivery time:
10 minutes

Delivery time (for Russian version):
200 business days

SKU:

Choose Document Language:
$7.2
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This slide presentation outlines information on working with the media to turn bad press into good press. Topics discussed include: create news hook by putting event in context; control the message; respond quickly; provide written material; and, learn local deadlines. A case study is presented of how two Gwinnet County, Georgia, agencies (the Department of Public Utilities and the Fire Department) handled two separate incidents, a November 10, 2003 72-inch pipeline installation, and a December 17, 2003 trench collapse, one with positive media coverage and one with negative coverage.
Edition : Vol. - No.
File Size : 1 file , 1.7 MB
Note : This product is unavailable in Ukraine, Russia, Belarus
Number of Pages : 25
Published : 02/01/2005

History


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