BS ISO/IEC 20000-1:2018 specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS). The requirements specified in this document include the planning, design, transition, delivery and improvement of services to meet the service requirements and deliver value.
Cross References:ISO/IEC 19770-1
ISO 9000
ISO/IEC 19770-5
ISO 31000
ISO/IEC 20000-3
ISO 22301
ISO/IEC/TR 20000-5
ISO/IEC/TR 20000-12
ISO/IEC 20000-2
ISO/IEC 20000-10
ISO Guide 73
ISO/IEC 27013
ISO 55001
ISO/IEC/TR 20000-11
ISO 19011
ISO 9001
ISO/IEC 27001
ISO/IEC 27000
ISO/IEC 20000-6
All current amendments available at time of purchase are included with the purchase of this document. | File Size : | 1
file
, 1.6 MB |
| ISBN(s) : | 9780580933073 |
| Note : | This product is unavailable in Russia, Ukraine, Belarus |
| Number of Pages : | 42 |
| Product Code(s) : | 30337390, 30337390, 30337390 |
| Published : | 09/17/2018 |
| Same As : | BS ISO/IEC 20000-1:2018 |
