BS BIP 0015:2006 PDF

Name:
BS BIP 0015:2006 PDF

Published Date:
06/30/2006

Status:
Active

Description:

IT service management. Self assessment workbook. 2nd edition

Publisher:
BSI Group

Document status:

Active

Format:

Electronic (PDF)

Delivery time:

10 minutes

Delivery time (for Russian version):

200 business days

SKU:

This workbook will help organizations assess the effectiveness of their best practice processes for IT service management. By using the workbook, organizations can get a clear understanding of where they should improve their service delivery. The workbook can also be used to assess how their service management processes compare with those described in BS ISO/IEC 20000.

Also available as part of KIT 32.