This International Standard specifies requirements for a quality management system when an
organization:
a) needs to demonstrate its ability to consistently provide products and services that meet customer
and applicable statutory and regulatory requirements, and
b) aims to enhance customer satisfaction through the effective application of the system, including
processes for improvement of the system and the assurance of conformity to customer and
applicable statutory and regulatory requirements.
All the requirements of this International Standard are generic and are intended to be applicable to any
organization, regardless of its type or size, or the products and services it provides.
NOTE 1: In this International Standard, the terms “product” or “service” only apply to products and services intended for, or required by, a customer.
NOTE 2: Statutory and regulatory requirements can be expressed as legal requirements.
| File Size : | 1
file
, 1.5 MB |
| ISBN(s) : | 9780539307429 |
| Note : | This product is unavailable in Ukraine, Russia, Belarus |
| Number of Pages : | 42 |
| Published : | 09/30/2024 |
