Quality management. Customer satisfaction. Guidelines for business-to-consumer electronic commerce transactions

Publisher:
British Standard / International Organization for Standardization

Document status:

Active

Format:

Electronic (PDF)

Delivery time:

10 minutes

Delivery time (for Russian version):

200 business days

SKU:

Cross References:
ISO 9000
ISO 9001
ISO 9004
ISO 9241
ISO 9241-151
ISO 10001:2007
ISO 10002
ISO 10003
ISO 10004
ISO/TR 10013
ISO 10015
ISO 19011
ISO/IEC 27001
ISO/IEC 27002
ISO/IEC Guide 76:2008

All current amendments available at time of purchase are included with the purchase of this document.

File Size :	1 file , 1.2 MB
ISBN(s) :	9780580690327
Note :	This product is unavailable in Russia, Ukraine, Belarus
Number of Pages :	40
Product Code(s) :	30209300, 30209300, 30209300
Published :	06/30/2013
Same As :	BS ISO 10008:2013

BS ISO 10008:2013 PDF

Quality management. Customer satisfaction. Guidelines for business-to-consumer electronic commerce transactions

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