BS ISO 23592:2021 PDF

This document specifies service excellence terminology, principles and model to achieve outstanding customer experience and sustainable customer delight. It does not focus on the provision of basic customer service but on the provision of excellent service.

This document applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

All current amendments available at time of purchase are included with the purchase of this document.

File Size :	1 file , 1.6 MB
ISBN(s) :	9780539032048
Note :	This product is unavailable in Russia, Ukraine, Belarus
Number of Pages :	32
Product Code(s) :	30388073, 30388073, 30388073
Published :	06/23/2021
Same As :	BS ISO 23592:2021