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BS 07/30166081 DC PDF

BS 07/30166081 DC PDF

Name:
BS 07/30166081 DC PDF

Published Date:
07/25/2007

Status:
Active

Description:

BS EN 14012. Postal services. Quality of service. Complaints handling principles

Publisher:
BSI Group

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Russian version):
200 business days
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Cross References:
ISO 10002:2004
ISO 9004:2000
CEN Guide 6


All current amendments available at time of purchase are included with the purchase of this document.

Number of Pages : 47
Published : 07/25/2007

History

BS EN 14012:2019
BS EN 14012:2019
Published Date: 10/04/2019
Postal services. Quality of service. Complaints handling principles
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BS 07/30166081 DC
BS 07/30166081 DC
Published Date: 07/25/2007
BS EN 14012. Postal services. Quality of service. Complaints handling principles
BS EN 14012:2003
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Postal services. Quality of service. Measurement of complaints and redress procedures
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