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BS 8477:2014+A1:2020 PDF

BS 8477:2014+A1:2020 PDF

Name:
BS 8477:2014+A1:2020 PDF

Published Date:
04/29/2020

Status:
Active

Description:

Code of practice for customer service

Publisher:
BSI Group

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Czech version):
200 business days
SKU:
bs-8477-2014-a1-2020_2203595
Choose Document Language:
79.25 €
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This British Standard sets out principles for establishing and maintaining an effective customer service culture and mindset in an organization of any size, geographical location or business sector. It also provides recommendations on applying these principles so that the organization has the capability to deliver a consistent standard of service that meets or exceeds the expectations of its customers.

Incorporates the following:
BS 8477:2014
File Size : 1 file , 830 KB
ISBN(s) : 9780539122329
Note : This product is unavailable in Ukraine, Russia, Belarus
Number of Pages : 30
Product Code(s) : 30406800, 30406800, 30406800
Published : 04/29/2020

History

BS 8477:2014+A1:2020
BS 8477:2014+A1:2020
Published Date: 04/29/2020
Code of practice for customer service
79.25 €

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