BS BIP 0036:2006 PDF

Name:
BS BIP 0036:2006 PDF

Published Date:
01/13/2006

Status:
Active

Description:

Achieving ISO/IEC 20000. Keeping the service going

Publisher:
BSI Group

Document status:

Active

Format:

Electronic (PDF)

Delivery time:

10 minutes

Delivery time (for Russian version):

200 business days

SKU:

Explains requirements and processes targeted at keeping customer services running, ranging from correcting incidents as soon as possible through to coping with major outages by having a continuity plan.

Also available as part of KIT 190.

ISBN(s) :	0580446409
Number of Pages :	122
Product Code(s) :	30124744
Published :	01/13/2006

History

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