IT Service Management Self-Assessment Workbook PDF

Name: IT Service Management Self-Assessment Workbook PDF
SKU: it-service-management-self-assessment-workbook_1831876
Price: 26.67 USD
Availability: InStock

Name:
IT Service Management Self-Assessment Workbook PDF

Published Date:
05/01/2012

Status:
Active

Description:

Publisher:
BSI Group

Document status:

Active

Format:

Electronic (PDF)

Delivery time:

10 minutes

Delivery time (for Russian version):

200 business days

SKU:

it-service-management-self-assessment-workbook_1831876

All current amendments available at time of purchase are included with the purchase of this document.

ISBN(s) :	9780580782473
Number of Pages :	92
Product Code(s) :	30263748
Published :	05/01/2012

History

Related products

BS PD ISO/IEC TS 20000-11:2021

Published Date: 11/17/2021

Information technology. Service management-Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®

$110.49

Best-Selling Products

CAN/CSA-ISO 1/5/1996

Published Date: 02/01/2005

Acoustics - Description, Measurement and Assessment of Environmental Noise - Part 1: Basic Quantities and Assessment Procedures (Adopted ISO 1996-1:2003, second edition, 2003-08-01)

CAN/CSA-ISO 10001-08 (R2017)

Published Date: 02/01/2008

Quality Management - Customer Satisfaction - Guidelines for Codes of Conduct for Organizations (Adopted ISO 10001:2007, first edition, 2007-12-01)

$34.50

CAN/CSA-ISO 10001:20

Published Date: 05/01/2020

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (Adopted ISO 10001:2018, second edition, 2018-07)

$42.00

CAN/CSA-ISO 10002-04 (R2009)

Published Date: 09/01/2004

Quality Management - Customer Satisfaction - Guidelines for Complaints Handling in Organizations (Adopted ISO 10002:2004, first edition, 2004-07-01)

$37.80

CAN/CSA-ISO 10002:20

Published Date: 05/01/2020

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (Adopted ISO 10002:2018, third edition, 2018-07)

$48.00

CAN/CSA-ISO 10003-08 (R2017)

Published Date: 02/01/2008

Quality Management - Customer Satisfaction - Guidelines for Dispute Resolution External to Organizations (Adopted ISO 10003:2007, first edition, 2007-12-01)

$48.90