Information technology. Service management-Concepts and vocabulary
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Information technology. Service management-Code of practice
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Information technology. Service management-Guidance on the application of service management systems
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Information technology. Service management-Guidance on the application of service management systems
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Information technology. Service management-Guidance on the application of service management systems
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Information technology. Service management-Guidance on scope definition and applicability of ISO/IEC 20000-1
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Information technology. Service management-Guidance on scope definition and applicability of ISO/IEC 20000-1
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Information technology. Service management-Implementation guidance for ISO/IEC 20000-1
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Information technology. Service management-Requirements for bodies providing audit and certification of service management systems
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Information technology. Sensor networks. Services and interfaces supporting collaborative information processing in intelligent sensor networks
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