Information Technology - Service Management - Part 1: Specification (Adopted ISO/IEC 20000-1:2005, first edition, 2005-12-15)
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Information technology - Service management - Part 1: Service management system requirements (Adopted ISO/IEC 20000-1:2011, second edition, 2011-04-15)
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Information technology -- Service management -- Part 1: Service management system requirements (Adopted ISO/IEC 20000-1:2018, third edition, 2018-09)
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Information technology - Service management - Part 10: Concepts and vocabulary (Adopted ISO/IEC 20000-10:2018, first edition, 2018-09)
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Information Technology - Service Management - Part 2: Code of Practice (Adopted ISO/IEC 20000-2:2005, first edition, 2005-12-15)
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Information technology - Service management - Part 2: Guidance on the application of service management systems (Adopted ISO/IEC 20000-2:2012, second edition, 2012-02-15)
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Information technology - Service management - Part 2: Guidance on the application of service management systems (Adopted ISO/IEC 20000-2:2019, third edition, 2019-08)
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Amendment 1:2021 to CSA ISO/IEC 20000-2:20, Information technology - Service management - Part 2: Guidance on the application of service management systems - Amendment 1 (Adopted amendment 1:2020 to ISO/IEC 20000-2:2019)
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Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 (Adopted ISO/IEC 20000-3:2019, second edition, 2019-08)
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Information technology - Service management - Part 6: Requirements for bodies providing audit and certification of service management systems (Adopted ISO/IEC 20000-6:2017, first edition, 2017-06)
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