Name:
A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction PDF
Published Date:
07/27/2017
Status:
[ Active ]
Publisher:
CRC Press Books
Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording
Author: Andrew Waite
| Edition : | 1 |
| Number of Pages : | 504 |
| Published : | 07/27/2017 |
| isbn : | 9781482280753 |
