Call Center Continuity Planning PDF

Call Center Continuity Planning PDF

Name:
Call Center Continuity Planning PDF

Published Date:
12/08/1998

Status:
[ Active ]

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Publisher:
CRC Press Books

Document status:
Active

Format:
Electronic (PDF)

Delivery time:
10 minutes

Delivery time (for Russian version):
200 business days

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$219.6
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ISBN: 9781420048100

A disruption in your call center operation can conceivably cost you hundreds of thousands of dollars. And multiple disruptions can cost in the millions. Call Center Continuity Planning shows you how to plan for - and avoid - service interruptions through disasters large and small. This book will show you how to deal with everything from power outag

Authors: Jim Rowan, Sharon Rowan


Edition : 1
Number of Pages : 442
Published : 12/08/1998
isbn : 9781420048100

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