Hospitals & Health Care Organizations: Management Strategies, Operational Techniques, Tools, Templates, and Case Studies PDF

Preface

Our book, Hospitals & Health Care Organizations: Management Strategies, Operational Techniques, Tools, Templates, and Case Studies, will shape the organizational, management, and operational landscape by following four important principles.

First, we have assembled a world-class editorial advisory board and independent team of contributors and reviewers and asked them to draw on their experiences in operations, leadership, and lean managerial decision-making in the health care industrial complex. Like many readers, each struggles mightily with decreasing revenues, increasing costs, and high consumer expectations in today's competitive health care marketplace. Moreover, their practical experience and applied operating vision are a source of objective information, informed opinion, and crucial information to all working in this field.

Second, our writing style allows us to condense a great deal of information into the book. We integrate prose, managerial applications, and regulatory policies and perspectives with real-world case studies, models, checklists, and reports, as well as charts, tables, and diagrams. The result is an integrated oeuvre of lean management and operation strategies vital to all health care facility administrators, comptrollers, physician executives, and consulting business advisors.

Third, as editors, we prefer engaged readers who demand compelling content. According to conventional wisdom, printed texts like this one should be a relic of the past, from an era before instant messaging and high-speed connectivity. Our experience shows just the opposite. Applied health care management and administration literature has grown exponentially in the past decade, and the plethora of Internet information makes updates that sort through the clutter and provide strategic analysis all the more valuable. Oh, it should provide some personality and wit, too! Do not forget: beneath the management theory and case models are patients, colleagues, and investors who depend on you.

Finally, it is important to note that this book will not review ideas on industrial production line management (e.g., the Toyota experience), as is the usual case in older texts like this. Why? Health care delivery is a professional service and not a production assembly line, sans durable medical equipment, etc. Proper leadership and culture are implied in modern health care management, and we present case models and studies directly from the health care space and not by indirect example from the automotive, shipping, textile, or other manufacturing industries. Health care operations and management are our core and only focus.

Therefore, rest assured that Hospitals & Health Care Organizations: Management Strategies, Operational Techniques, Tools, Templates, and Case Studies will become an important book for the advancement of the working knowledge and the dissemination of management information, operations, and best strategic practices in our field. In the years ahead, we trust that these principles will enhance utility and add value to your work. Most importantly, we hope to increase your return on investment.

If you have any comments or would like to contribute material or suggest topics for future editions, please contact me.