ISBN: 9781482273434
This second edition details all productivity and quality methodologies, principles and techniques, and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT): measurement, control and evaluation; planning and analysis; and improvement and monitoring. This edition features material on practical strategies for implementing quality programmes, balancing productivity and quality results , resolving quality problems and empowering employees.
| Edition : | 95 |
| Number of Pages : | 406 |
| Published : | 06/16/1995 |
| isbn : | 9781482273434 |
