The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions PDF

Name:
The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions PDF

Published Date:
08/21/2017

Status:
[ Active ]

Description:

Publisher:
CRC Press Books

Document status:

Active

Format:

Electronic (PDF)

Delivery time:

10 minutes

Delivery time (for Russian version):

200 business days

SKU:

ISBN: 9781482295580

Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,