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DANSK DS/CEN/TS 16880 PDF

DANSK DS/CEN/TS 16880 PDF

Name:
DANSK DS/CEN/TS 16880 PDF

Published Date:
12/18/2015

Status:
[ Active ]

Description:

Service excellence – Creating outstanding customer experiences through service excellence

Publisher:
Dansk Standard

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Russian version):
200 business days
SKU:
Choose Document Language:
$22.5
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This Technical Specification sets out guidance for the implementation of service excellence in order to create outstanding customer experiences, exceed customer expectations and achieve customer delight. It does not focus on providing basic customer service which organizations should already have in place. This document applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.


Edition : 15
File Size : 1 file , 2.3 MB
Number of Pages : 31
Product Code(s) : DS-031, DS-031
Published : 12/18/2015

History

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