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DANSK DS/EN 61968-8 PDF

DANSK DS/EN 61968-8 PDF

Name:
DANSK DS/EN 61968-8 PDF

Published Date:
06/02/2016

Status:
[ Active ]

Description:

Application integration at electric utilities – System interfaces for distribution management – Part 8: Interfaces for customer operations

Publisher:
Dansk Standard

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Russian version):
200 business days
SKU:
Choose Document Language:
$33
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SAME AS IEC 61968-8

IEC 61968-8:2015(E) specifies the information content of a set of message types that can be used to support many of the business functions related to customer support. Typical uses of the message types include service request, customer agreement, and trouble management. The purpose is to define a standard for the integration of customer support (CS), which would include customer service, trouble management and point of sale related components integrated with other systems and business functions within the scope of IEC 61968. The scope of this standard is the exchange of information between a customer support system and other systems within the utility enterprise.


Edition : 16
File Size : 1 file , 2.2 MB
Number of Pages : 64
Product Code(s) : DS-061, DS-061
Published : 06/02/2016

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