DANSK DS/ISO 10393 PDF

This guidance standard provides an international model code of good practice for consumer product recalls and other corrective actions after the product has left the manufacturing facility. Corrective actions include but are not limited to refunds, retrofit, repair, replacement; disposal, and public notification. This standard would apply to consumer products, but may be useful to other sectors. For the purpose of this standard corrective actions will be referred to as "recalls" because the public and media more readily recognize and respond to that description