Name:
DANSK DS/ISO/IEC 30105-1 PDF
Published Date:
11/22/2016
Status:
[ Revised ]
Publisher:
Dansk Standard
ISO/IEC 30105-1:2016 specifies the lifecycle process requirements performed by the IT-enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to plan, establish, implement, operate, monitor, review, maintain and improve its services. This document: - covers IT-enabled business processes that are outsourced; - is not intended to address IT processes but includes references to them at key touchpoints for completeness; - is applicable to the service provider, not to the customer; - is applicable to all lifecycle processes of ITES-BPO; - serves as a process reference model for organizations providing ITES-BPO services.
| Edition : | 16# |
| File Size : | 1 file , 1.9 MB |
| Number of Pages : | 34 |
| Product Code(s) : | DS-031, DS-031 |
| Published : | 11/22/2016 |
