DANSK DS/ISO/IEC TR 20000-4 PDF

Name:
DANSK DS/ISO/IEC TR 20000-4 PDF

Published Date:
12/14/2010

Status:
[ Withdrawn ]

Description:

Information technology - Service management - Part 4: Process reference model

Publisher:
Dansk Standard

Document status:

Active

Format:

Electronic (PDF)

Delivery time:

10 minutes

Delivery time (for Russian version):

200 business days

SKU:

This part of ISO/IEC 20000 defines a process reference model comprising a set of processes, described in terms of process purpose and outcomes that demonstrate coverage of the requirements of ISO/IEC 20000-1.

Edition :	10
File Size :	1 file , 410 KB
Number of Pages :	34
Product Code(s) :	DS-031, DS-031
Published :	12/14/2010

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