Name:
DANSK DS/ISO/IEC TS 20000-5 PDF
Published Date:
01/17/2022
Status:
[ Active ]
Publisher:
Dansk Standard
This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS. The intended users of this document are: a) organizations that require support on how to implement an SMS; b) consultants and advisors who support an organization during SMS implementation. This document can be used together with the other parts of ISO/IEC 20000 series.
| Edition : | 22 |
| File Size : | 1 file , 2 MB |
| Number of Pages : | 42 |
| Product Code(s) : | DS-041, DS-041 |
| Published : | 01/17/2022 |