DANSK DS/ISO/IEC TS 20000-5 PDF

DANSK DS/ISO/IEC TS 20000-5 PDF

Name:
DANSK DS/ISO/IEC TS 20000-5 PDF

Published Date:
01/17/2022

Status:
[ Active ]

Description:

Information technology – Service management – Part 5: Implementation guidance for ISO/IEC 20000-1

Publisher:
Dansk Standard

Document status:
Active

Format:
Electronic (PDF)

Delivery time:
10 minutes

Delivery time (for Russian version):
200 business days

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This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS. The intended users of this document are: a) organizations that require support on how to implement an SMS; b) consultants and advisors who support an organization during SMS implementation. This document can be used together with the other parts of ISO/IEC 20000 series.


Edition : 22
File Size : 1 file , 2 MB
Number of Pages : 42
Product Code(s) : DS-041, DS-041
Published : 01/17/2022

History


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