DANSK DSF/FPREN ISO 9241-11 PDF

This part of ISO 9241: • explains the concept of usability as an outcome of interaction; • identifies the fundamentals of usability; • provides a framework that can be used for understanding and applying usability; • provides definitions; and • explains the relationship of usability to other concepts. Specific methods for the application and evaluation of usability are not described or recommended. NOTE 1 – Guidance on applying these definitions and concepts can be found in other parts of ISO 9241 and other International Standards. The concept of usability as described in ISO 9241-11 can be used in situations where a user interacts with a system (including a built environment), product or service or its output(s). NOTE 2 – In ISO 9241-11 the phrase "system, product or service" refers to the identified object of interest for usability (see 6.1).