ETS 300 429 PDF

Published Date: 10/01/1996

Digital Cellular Telecommunications System (Phase 2) - Technical Realization of the Short Message Service (SMS) Point-to-Point (PP)

Published Date: 03/01/1995

Universal Personal Telecommunication (UPT) - Access Devices Dual Tone Multi Frequency (DTMF) Sender for Acoustical Coupling to the Microphone of a Handset Telephone

Published Date: 11/01/1997

Electromagnetic Compatibility and Radio Spectrum Matters (ERM) - ElectroMagnetic Compatibility (EMC) Standard for 2,4 GHz Wideband Transmission Systems and HIgh Performance Radio Local Area Network (HIPERLAN) Equipment

Published Date: 12/01/1992

Network Aspects (NA) - Metropolitan Area Network (MAN); Principles and Architecture

Published Date: 02/01/2005

Acoustics - Description, Measurement and Assessment of Environmental Noise - Part 1: Basic Quantities and Assessment Procedures (Adopted ISO 1996-1:2003, second edition, 2003-08-01)

Published Date: 02/01/2008

Quality Management - Customer Satisfaction - Guidelines for Codes of Conduct for Organizations (Adopted ISO 10001:2007, first edition, 2007-12-01)

Published Date: 05/01/2020

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (Adopted ISO 10001:2018, second edition, 2018-07)

Published Date: 09/01/2004

Quality Management - Customer Satisfaction - Guidelines for Complaints Handling in Organizations (Adopted ISO 10002:2004, first edition, 2004-07-01)

Published Date: 05/01/2020

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (Adopted ISO 10002:2018, third edition, 2018-07)

Published Date: 02/01/2008

Quality Management - Customer Satisfaction - Guidelines for Dispute Resolution External to Organizations (Adopted ISO 10003:2007, first edition, 2007-12-01)