ETSI GTS 03.43 PDF

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Digital cellular telecommunications system (Phase 2+) (GSM); Radio transmission and reception (GSM 05.05 version 8.5.1 Release 1999)

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Intelligent Network (IN); Global functional plane for IN Capability Set 1 (CS1)

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Digital cellular telecommunications system (Phase 2+) (GSM); Universal Mobile Telecommunications System (UMTS); LTE; Recognition performance evaluations of codecs for Speech Enabled Services (SES) (3GPP TR 26.943 version 16.0.0 Release 16)

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Information technology — Learning, education and training — Metadata for learning resources — Part 11: Migration from LOM to MLR

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Information technology — Service management — Part 10: Concepts and terminology

Published Date: 05/27/2014

Information technology — Service management — Part 4: Process reference model

Published Date: 05/27/2014

Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1

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Information technology — Service management — Part 9: Guidance on the application of ISO/IEC 20000-1 to cloud services