ICAO 10072 PDF

FOREWORD

Cabin crew members play a key role with regard to passenger and operational safety. The number of cabin crew on board, and their performance, are significant factors in the successful evacuation of aircraft. Therefore, a minimum number of cabin crew members are required to effectively conduct a timely evacuation and increase the survivability of passengers during an accident.

ICAO developed the Manual on the Establishment of Minimum Cabin Crew Requirements (Doc 10072) in order to provide guidance on provisions in Annex 6 — Operation of Aircraft, Part I — International Commercial Air Transport — Aeroplanes related to the assignment of emergency duties and the minimum number of cabin crew required on board commercial passenger flights.

This manual contains guidance for States to develop the operating rules and approval processes regarding the number of cabin crew members required on board. It also provides guidance on other aspects related to the assignment of cabin crew members on board, including additional cabin crew requirements for specific situations, and considerations related to the use of personnel assigned to non-safety and non-emergency duties in the cabin by operators, if permitted by the State.

The content of this manual was developed with input from experts from civil aviation authorities, operators, aircraft manufacturers, training organizations and international organizations, and thereafter submitted for extensive peer review to take into account comments from the expert community.

ICAO gratefully acknowledges the contributions of the ICAO Cabin Safety Group and individual experts who provided support, advice and input for this manual.