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  3. ISO/IEC 30105-8:2022 PDF

ISO/IEC 30105-8:2022 PDF

ISO/IEC 30105-8:2022 PDF

Name:
ISO/IEC 30105-8:2022 PDF

Published Date:
11/30/2022

Status:
Active

Description:

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 8: Continual performance improvement (CPI) of ITES-BPO

Publisher:
International Organization for Standardization/International Electrotechnical Commission

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Russian version):
200 business days
SKU:
Choose Document Language:
$49.8
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This document specifies a continual performance improvement (CPI) methodology and its major elements, which extend the already-defined continual improvement process (TEN8) in ISO/IEC 30105-1. This document helps ITES-BPO service providers to improve their performance by assessing service delivery.

This document does not define technologies and tools for implementing the CPI methodology.
File Size : 1 file , 2.4 MB
Note : This product is unavailable in Russia, Ukraine, Belarus
Published : 11/30/2022

History

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