Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Publisher:
British Standard / International Organization for Standardization

Document status:

Active

Format:

Electronic (PDF)

Delivery time:

10 minutes

Delivery time (for Russian version):

200 business days

SKU:

Cross References:
ISO 9000:2005
ISO 9001:2008
ISO 9004:2009
ISO 10001:2007
ISO 10002:2004
ISO 10003:2007
ISO/TR 10017
ISO/TR 13425

All current amendments available at time of purchase are included with the purchase of this document.

File Size :	1 file , 1.4 MB
ISBN(s) :	9780580737497
Note :	This product is unavailable in Russia, Ukraine, Belarus
Number of Pages :	42
Product Code(s) :	30238394, 30238394, 30238394
Published :	01/31/2013
Same As :	BS ISO 10004:2012

BS ISO 10004:2012 PDF

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

History

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