Name:
ISO 23592:2021 PDF
Published Date:
06/01/2021
Status:
Active
This document specifies service excellence terminology, principles and model to achieve outstanding customer experience and sustainable customer delight. It does not focus on the provision of basic customer service but on the provision of excellent service.
This document applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
| File Size : | 1 file , 1.5 MB |
| Note : | This product is unavailable in Ukraine, Russia, Belarus |
| Published : | 06/01/2021 |
| Same As : | ISO 23592:2021 |
