Practical IT Service Management - A Concise Guide for Busy Executives PDF

Practical IT Service Management - A Concise Guide for Busy Executives PDF

Name:
Practical IT Service Management - A Concise Guide for Busy Executives PDF

Published Date:
03/18/2008

Status:
[ Active ]

Description:

Publisher:
IT Governance Ltd

Document status:
Active

Format:
Electronic (PDF)

Delivery time:
10 minutes

Delivery time (for Russian version):
200 business days

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$17.1
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ISBN: 9781905356409

This book shows you how to set up a technical service management structure, using the best practice framework established by the IT Infrastructure Library. The ITIL system is the most widely accepted approach to technical IT service management worldwide. It teaches technical support staff how to provide the efficient IT services that are vital to your company's success.


Edition : 08
File Size : 1 file , 1.1 MB
Number of Pages : 249
Published : 03/18/2008
isbn : 9781905356409

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