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NS-ISO 10002:2014 PDF

NS-ISO 10002:2014 PDF

Name:
NS-ISO 10002:2014 PDF

Published Date:
07/01/2015

Status:
Active

Description:

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations

Publisher:
Standards Norway NS-ISO Series

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Russian version):
200 business days
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ADOPTED_FROM:ISO 10002:2014
Number of Pages : 40
Published : 07/01/2015

History

NS-ISO 10002:2018
NS-ISO 10002:2018
Published Date: 02/01/2019
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
NS-ISO 10002:2014
NS-ISO 10002:2014
Published Date: 07/01/2015
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
NS-ISO 10002:2004
NS-ISO 10002:2004
Published Date: 08/10/2004
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

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