MOBILIZING THE WORKFORCE FOR THE QUALITY AND PRODUCTIVITY CHALLENGE OF THE 1990S BEGINS WITH THE COMMITMENT OF TOP MANAGEMENT. WITHOUT THIS SUBSTAINING SPONSORSHIP, QUALITY PROGRAMS WILL BE SHORT-LIVED AND UNSUCCESSFUL, LACKING THE REQUIRED ORGANIZATIONAL SUPPORT AND RESOURCES. TO WIN TOP MANAGEMENT'S INITIAL COMMITMENT AND SUSTAINED SPONSORSHIP, IT IS CRITICAL TO DEMONSTRATE THE VALUE OF A QUALITY PROGRAM. THIS PAPER DISCUSSES HOW TO PRESENT AND JUSTIFY A QUALITY INITIATIVE BY USING PROFITABILITY AND CASH FLOW.
| Number of Pages : | 27 |
| Published : | 06/01/1990 |
