COMPUTER INTEGRATED QUALITY (CIQ) IS TO QUALITY WHAT MRP II IS TO MATERIALS MANAGEMENT. CIQ IS THE END POINT OF A NATURAL PROCESS THAT BEGAN WITH SPC ON THE FACTORY FLOOR, AND IS NOW RAPIDLY EXPANDING TO ENCOMPASS TOTAL QUALITY INFORMATION MANAGEMENT. IT IS THE ENABLING TECHNOLOGY FOR TQM. CIQ TRACKS QUALITY FROM BEFORE MATERIALS LEAVE A SUPPLIER'S DOCK TO THE END OF THE PRODUCT'S LIFE-CYCLE IN THE CUSTOMER'S HANDS. IT PROVIDES INFORMATION TO ALL LEVELS OF THE ENTERPRISE: FROM THE FACTORY FLOOR TO TOP MANAGEMENT. THIS PAPER DISCUSSES THE ARCHITECTURE AND IMPLEMENTATION OF CIQ IN A TQM ENVIRONMENT.
| Number of Pages : | 15 |
| Published : | 06/01/1991 |
