THIS PAPER DISCUSSES THE PROBLEMS FACING MAINTENANCE DEPARTMENTS TODAY AND HOW EXPERT SYSTEMS CAN HELP SOLVE THESE PROBLEMS. THIS PAPER COVERS THE MAKEUP OF AN EXPERT SYSTEM AND THE FEATURES IT SHOULD CONTAIN. IT ALSO PROVIDES SUGGESTIONS ON SELECTING AND IMPLEMENTING EXPERT SYSTEMS. THIS PAPER INCLUDES THE STEPS NECESSARY IN PROJECT PLANNING FOR EXPERT SYSTEM DEVELOPMENT. IT EXAMINES THE REASONS TO CONTRACT EXPERT SYSTEM DEVELOPMENT RATHER THAN STARTING AN INTERNAL AI DEPARTMENT. THIS PAPER SHARES SOME OF THE LESSONS HONEYWELL HAS LEARNED IN DEVELOPING ITS EXPERT SYSTEMS. THIS PAPER CONCLUDES WITH THE BENEFITS OF EXPERT SYSTEMS.
