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  3. AS/NZS ISO/IEC 15504.8:2013 PDF

AS/NZS ISO/IEC 15504.8:2013 PDF

AS/NZS ISO/IEC 15504.8:2013 PDF

Name:
AS/NZS ISO/IEC 15504.8:2013 PDF

Published Date:
05/24/2013

Status:
[ Superseded ]

Description:

Information technology - Process assessment, Part 8: An exemplar process assessment model for IT service management

Publisher:
Standards Australia / Standards New Zealand

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Russian version):
200 business days
SKU:
Choose Document Language:
$44.748
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Adopts ISO/IEC TS 15504-8:2012 to define an exemplar PAM that meets the requirements of AS/NZS ISO/IEC 15504.2 and supports the performance of an assessment by providing indicators for guidance on the interpretation of the process purposes and outcomes as defined in ISO/IEC TR 20000-4:2010, and the process attributes as defined in AS/NZS ISO/IEC 15504.2. It also provides guidance, by example, on definition, selection and use of assessment indicators.
Edition : 2nd
File Size : 1 file , 2.8 MB
ISBN(s) : 9781743424582
Note : This product is unavailable in Ukraine, Russia, Belarus
Number of Pages : 204
Product Code(s) : 10167344, 10167318, 10167381
Published : 05/24/2013

History

AS/NZS ISO/IEC 15504.8:2013
AS/NZS ISO/IEC 15504.8:2013
Published Date: 05/24/2013
Information technology - Process assessment, Part 8: An exemplar process assessment model for IT service management
$44.748

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