This report details a pilot study conducted for the purpose of determining recommended best
practices for users and engineers in the reduction of SCADA system total life cycle cost. The study
is based upon a two part North American survey of municipal SCADA users and engineering
professionals active in SCADA system design. The analysis of survey data employs a systems
engineering technique known as Quality Function Deployment (QFD). In the first survey, the
technique is used to rank the factors users believe most contribute to SCADA total life cycle costs.
In the second survey, engineering professionals offer their experience regarding how they believe
user factors determined in the first survey can best be addressed. QFD is employed to combine the
engineer's ranking of effectiveness of the method to the user's ranking of the importance of the
factor to determine best practices recommendations. Each best practice is further explained to
convey the breadth of engineering intent and opinion. Includes 4 references, tables, appendices.
| Edition : | Vol. - No. |
| File Size : | 1
file
, 210 KB |
| Note : | This product is unavailable in Ukraine, Russia, Belarus |
| Number of Pages : | 12 |
| Published : | 06/17/2004 |
