AWWA ACE61842 PDF

AWWA ACE61842 PDF

Name:
AWWA ACE61842 PDF

Published Date:
06/17/2005

Status:
Active

Description:

Focusing the Utility on Excellent Customer Service

Publisher:
American Water Works Association

Document status:
Active

Format:
Electronic (PDF)

Delivery time:
10 minutes

Delivery time (for Russian version):
200 business days

SKU:

Choose Document Language:
$7.2
Need Help?
This slide presentation outlines key strategies used by East Bay Municipal Utility District (EBMUD) to focus on customer service. Topics covered include: customer surveys; EBMUD's website; web self-service customer usage; integrated phone and field response; key performance indicators; integrated response; capital projects and the community; and, building a customer-focused culture.
Edition : Vol. - No.
File Size : 1 file , 1000 KB
Note : This product is unavailable in Ukraine, Russia, Belarus
Number of Pages : 27
Published : 06/17/2005

History


Related products

AWWA WSP57722
Published Date: 03/19/2003
Embracing Customer Service by Proactively Marketing a New Collections Program
$7.2
AWWA WSP57729
Published Date: 03/19/2003
Good Customer Service Means Better Security
$7.2
AWWA ACE61620
Published Date: 06/17/2005
Antibiotic Contaminant Removal in Slow Sand Filters
$7.2
AWWA ACE61625
Published Date: 06/17/2005
Building a Comprehensive Statewide Water Conservation Program for Public Water Supply in Florida
$7.2

Best-Selling Products

NAGDM 105-1998
Published Date: 01/01/1998
American National Standard - Test Method for Thermal Transmittance and Air Infiltration of Garage Doors
$16.2
NAGDM 106-1988
Published Date: 01/01/1988
Proposed American National Standard - Official Color Codes for Torsion and Extension Springs
$16.2